Privacy Policy

At Happy Pets, we care about your privacy and want you to feel safe when you shop with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website https://happy-pets.ca, you agree to this policy.

1. Information We Collect

We collect two types of information:

a. Information you give us

This includes:

  • Your name

  • Email address

  • Phone number

  • Shipping address

  • Payment details (handled securely by our payment partners, we never see your full card info)

You give us this information when you place an order, sign up for emails, or contact us.

b. Information collected automatically

When you visit our store, we may collect:

  • Your IP address

  • Browser type

  • Pages you visited on our site

  • Time spent on each page

This helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Send order updates and tracking details

  • Contact you if there is an issue with your purchase

  • Improve our website and customer experience

  • Send helpful emails, discounts, and special offers (only if you subscribe)

  • Detect and prevent fraud

We do not sell your information to anyone.

3. How Your Information Is Protected

Your data is stored on a secure Shopify server.
All payment details are encrypted and handled by trusted payment providers.
We take your privacy seriously and do our best to keep your information safe.

4. Cookies

We use cookies to:

  • Remember items in your cart

  • Help our website load faster

  • Understand how customers use our store

You can choose to turn off cookies in your browser, but some features may not work well.

5. Sharing Your Information

We may share your information with trusted partners only when needed, such as:

  • Shipping companies

  • Payment processors

  • Email service providers

These partners help us run the store but cannot use your information for anything else.

We may also share information if required by law.

6. Your Rights

You have the right to:

  • Ask what information we have about you

  • Ask us to correct or update your data

  • Ask us to delete your data

  • Opt out of marketing emails at any time

To request any of these, email us at oracleaustin4@gmail.com.

7. Children’s Privacy

Happy Pets does not knowingly collect information from anyone under the age of 18.
If you believe a child has provided us info, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
By continuing to use our store after changes are posted, you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, reach out to us:

Store name: Happy Pets
Website: https://happy-pets.ca
Email: oracleaustin4@gmail.com
Phone/WhatsApp: +2349037360787